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DISTANCE SALES AGREEMENT

DISTANCE SALES AGREEMENT

  1. DISTANCE SALES AGREEMENT

    1. SIDES

    1.1. SELLER
    ‘S TITLE: KARTONKUTU Matbaa Ambalaj San
    ADDRESS: Maltepe Mahallesi Fetih Caddesi İpek İş Merkezi No:2/1/40 Zeytinburnu / Istanbul
    PHONE: +90 212 637 61 51
    E-MAIL:  box@kartonkutu.com.tr

    1.2 RECIPIENT:
    NAME SURNAME/ TITLE:
    ADDRESS:
    PHONE:
    E-MAIL:

    1. SUBJECT

      The subject of this contract is the Protection of the Consumer in force in relation to the sale and delivery of the product, which has the qualifications mentioned in the contract and the sales price of which is specified in the contract, with the preliminary information form, which the BUYER has ordered electronically from the SELLER’s website www.kartonkutu.com.tr. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Distance Contracts, the Regulation on Distance Contracts and other relevant legislation.
      The BUYER, basic characteristics of the product subject to sale, sales price, payment method, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information about the product subject to sale and the right of “withdrawal”, confirms this preliminary information electronically and then orders the product in accordance with the provisions of this contract. Preliminary information and invoice on the payment page of Kartonkutu site are integral parts of this contract.

    2. PRODUCT INFORMATION:

      The type and type of product, quantity, brand/model, color and sales price including all taxes are as stated in the information on the product introduction page on the website called Kartonkutu and on the invoice, which is considered an integral part of this contract.
    3. PROVISIONS ON DELIVERY OF THE PRODUCT

      4.1. The product will be delivered to the person named `{`user-name`}` by the courier company at the address `{`invoice-address`}` requested by the BUYER in the preliminary information form and in this contract.
      4.2. Delivery costs belong to the BUYER, unless the SELLER specifies otherwise. Even if the BUYER is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its performance fully and completely. The SELLER is not responsible for any damage caused by the BUYER’s late delivery of the product and the expenses incurred due to the product waiting in the cargo company and/or the return of the cargo to the SELLER.
      4.3. Delivery is made as soon as possible after the ordered product is produced and the product price is transferred to the SELLER’s account. The SELLER delivers the paid product within a legal period of 30 (Thirty) days at the latest from the order. If the SELLER cannot deliver the product subject to the contract in due time due to extraordinary circumstances such as commercial impossibility, unexpected circumstances, force majeure or weather conditions that prevent transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed.
      4.4. For the delivery of the product subject to the contract, the “Preliminary Information Form” and this Distance Sales Contract must be approved electronically by the BUYER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
    4. REPRESENTATIONS AND COMMITMENTS OF THE BUYER

      5.1. The BUYER accepts that the delivery made to the delivery address and to the person present at this address at the time of delivery shall be deemed as the delivery made to the BUYER.
      5.2. After the delivery of the product to the BUYER, if the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by unauthorized persons, not due to the fault of the BUYER, provided that the BUYER has delivered the product to the BUYER. (three) days to send it to the SELLER. In this case, shipping costs are the responsibility of the buyer.
      5.3. Due to the fact that the forward sales are made only with the credit cards of the Banks, the BUYER accepts that he will confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions related to interest and default interest will be applied within the scope of the credit card agreement between the Bank and the BUYER, in accordance with the provisions of the legislation in force, declares and undertakes. In installment transactions, the relevant provisions of the contract signed between the BUYER and the cardholder bank are valid. The credit card payment date is determined by the contract between the bank and the BUYER. The BUYER can also track the number of installments and payments from the bank statement sent by the bank.
      5.5. If the BUYER cancels the order given by credit card by using his right of withdrawal or for any other reason specified in this contract, the BUYER may take 2 to 3 weeks on average for the amount returned to the credit card by the SELLER to be reflected to the BUYER’s account by the bank. The BUYER accepts, declares and undertakes that he/she cannot hold the SELLER responsible for possible delays, since the reflection of the BUYER’s accounts after the return to the bank is entirely related to the bank transaction process.
    5. STATEMENTS AND COMMITMENTS OF THE SELLER

      6.1. The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
      6.2. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
      6.3. The SELLER declares that the BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the product without giving any reason and without paying any penalty (except for the products where the right of withdrawal listed in Article 7 cannot be exercised) and that the BUYER’s withdrawal notification reaches the SELLER or the supplier. accepts and declares that it can return the product within 10 (ten) days from the date of The SELLER shall perform the refund process in accordance with the purchasing method of the consumer within 14 (fourteen) days from the date of receipt of the notification regarding the use of the right of withdrawal. The delivery cost of the product returned due to the right of withdrawal is borne by the SELLER.
      6.4. If the SELLER thinks that the performance of the product has become impossible, it shall notify the BUYER before the performance period of the contract expires. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. If the BUYER cancels the order, the price paid will be refunded within 14 (fourteen) days.
    6. RIGHT

      OF WITHDRAWAL BUYER; In the distance contracts regarding the sale of the product, he can use his right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date of delivery of the product to himself or the person/organization at the address indicated. The costs arising from the use of the right of withdrawal belong to the SELLER. In order to exercise the right of withdrawal, it is sufficient to give the SELLER a written notification within 14 (fourteen) days, but the proof of the use of the right of withdrawal belongs to the BUYER.
      The right of withdrawal cannot be exercised in products that are used in violation of the instructions for use, that are produced in accordance with the special requests and demands of the BUYER, or that have been personalized by making changes or additions.
      In case of exercising the right of withdrawal;
      a) The invoice of the product delivered to the 3rd person or the BUYER, (If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the BUYER. If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Order returns, whose invoices are issued on behalf of institutions, cannot be completed unless a RETURN INVOICE is issued.)
      b) Return form,
      c) The products to be returned must be delivered complete with their box, packaging and standard accessories, if any.
      The BUYER is obliged to return the product to the SELLER within 10 (ten) days from the use of its right of withdrawal. The SELLER will also perform the refund process in accordance with the consumer’s purchasing method within 14 (fourteen) days from the date of receipt of the withdrawal notice. The BUYER is obliged to indemnify the SELLER in case of violation of the Law on the Protection of the Consumer and the relevant Regulations.
    7. STATUS OF DEFAULT AND LEGAL CONSEQUENCES In
      the event that the BUYER defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card contract signed by the bank with him and be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the BUYER and in any case, in the event that the BUYER defaults due to its debt, the BUYER agrees to pay the damage and loss of the SELLER due to the delayed performance of the debt.
    8. AUTHORIZED COURT
      In disputes that may arise from this contract, the Consumer Arbitration Committees and Consumer Courts in the place where the consumer purchases the goods or services or where the residence is located are authorized up to the value declared by the Ministry of Customs and Trade.
    9. ENFORCEMENT
      In the event that the payment for the order placed on the Site is realized, the BUYER shall be deemed to have accepted all the terms of this contract. The SELLER is obliged to make software arrangements to ensure that the contract in question cannot be placed on the site without obtaining the confirmation that it has been read and accepted by the BUYER.

    RETURN AND EXCHANGE

    • The purchased product can be returned or exchanged within 7 days from the delivery date as long as it is not destroyed, deteriorated and used.
    • In cases where the product is used, there is no invoice, and the packaging or box is damaged, no returns or exchanges are accepted.
    • The right of withdrawal cannot be exercised in products that are produced in accordance with the special requests and demands of the product buyer or that have been personalized by making changes or additions.
    • For Exchange and Return requests, the shipping costs except the first one belong to the product buyer. The responsibility of the products sent with the courier companies in the Return/Exchange transactions belongs to the ordering party. All products subject to returns and exchanges are first taken into the control process and the control period is ended within a maximum of 5 working days after they reach us. The decision made as a result of the control is notified to you by sms, e-mail or telephone communication tools. It should be noted that the products must reach us in a re-sellable form in order for returns and exchanges to be made. There are no refunds/exchanges for used, worn, or damaged products. A tracking number will be given to you by the cargo company when you deliver your product to the cargo during the return / exchange process.

    DELIVERY CONDITIONS

    The production of your personalized orders starts immediately after the bank’s approval, and your cargo will be delivered to you within 10 working days for domestic and 15 working days for abroad at the latest.
    In case of a mishap caused by us, you will be contacted from the contact information on our site and you will be informed in detail about your order. Therefore, it is very important that the membership information you have given to our site is complete and correct.
    All of the products you choose will be delivered to you by the courier companies we have contracted with. A confirmation e-mail will be sent to you when the products you purchased are prepared and shipped. In the said notification, the cargo tracking number and the name of the cargo company will also be sent to you, and you will be able to track your order on the website of the cargo company in question.

    MEMBERSHIP AGREEMENT

    1- This membership agreement has been prepared by Kartonkutu to determine the rules and conditions regarding the use of the www.kartonkutu.com.tr website.
    2- Campaigns and announcements can be sent regularly to members who approve the contract, and these members are allowed to shop online.
    3- The password to be used by the member is determined by himself and the password can be changed by the member at any time.
    4- Kartonkutu has taken all precautions regarding member security. Each member is responsible for his/her security to the extent of the information he/she has. Our company never asks its customers for password information.
    5- www.kartonkutu.com.tr is not responsible for any problems that may arise from the use of passwords. The system allows an e-mail address for each member. Therefore, more than one membership cannot be opened with the same e-mail. In transactions that can be done with membership, the system will ask the user to enter his e-mail address and a password that is unique to him.
    6- www.kartonkutu.com.tr may prevent any member from logging into the system or obtaining a new password, even if the user name and password have been entered correctly, without giving any reason.
    7- With this agreement, the Member agrees to be contacted by www.kartonkutu.com.tr for the purpose of presenting campaign applications.
    8- The Member, while becoming a member of www.kartonkutu.com.tr, is solely responsible for the damages he may suffer due to incomplete and incorrect information, in case of giving wrong information and in case of breach of this contract by the Member, www.kartonkutu.com.tr He agrees that he can unilaterally terminate the membership without the need for any notice or warning.
    9- Member, all rights belonging to Kartonkutu and available on www.kartonkutu.com.tr photos, pictures, information, documents, videos, etc. agrees and undertakes not to copy or publish the works or any content for commercial or other purposes.
    10- www.kartonkutu.com.tr any time updates, security, system problems, etc. may temporarily suspend or completely stop the operation of the system for any reason. www.kartonkutu.com.tr will not have any responsibility towards its members or third parties due to the temporary suspension or complete suspension of the system.

    PRIVACY – DATA SECURITY AND COOKIE POLICY

    Kartonboxu attaches importance to the privacy rights of its customers and the protection of their personal data. KartonBox complies with the legal regulations on the Protection of Personal Data and implements the “Privacy and Data Security Policy” explained below. The following items are about what customer information collected on our site is, for what purposes it is collected, for what purposes, how you can change this information, how your personal data is secured as well as your preferences in communication with you, what types of personal data are processed for what purposes and your personal data. It includes topics such as your rights.
    Every stage of communication for credit card transaction on our site is secured.
    Site-Visitor Communication Security The
    communication between the site and the visitor on the order pages of our site takes place in 128 bit SSL standard. The communication standard in question is of a nature that can be used safely, even on sites that have a large number of transactions. It means whether this communication format is available on the page where the credit card information will be provided, and the expression written in the address bar when the page is accessed is in the format https://.., not http://.. When you access pages of this nature, there is also a lock sign in the lower right corner of the browser.
    Site-Bank Communication Security
    The security regarding the transfer of credit card information from the site to the bank is carried out with the maximum security offered by the bank. In addition to many components of the security in question, the CVV2/CVC2 code is also used on our site as a precaution against shopping with stolen card or card information.
    In-Site Data Security
    In the transactions you will make in a secure environment, no other person, institution or organization can access your information except you and the bank that has assigned your credit card to you. The credit card transaction page transmits the card information directly to the bank’s POS system and notifies the customer of the transaction result. Credit card information is not transferred via e-mail or similar methods. It is not possible for us to access the credit card information transferred as a result of the online transaction.

    Information Collected

    If you are a member of our e-bulletins and site announcing our services and campaigns, we will need some of your personal information such as name, surname, e-mail address, telephone number, gender, date of birth, billing and delivery addresses in order to serve you better. Apart from this information, aggregate statistical data such as the frequency and times of site visits, ordering times and IP address at the time of order, statistics of product pages visited and products ordered are also collected and used to analyze and understand visitor movements and preferences. Within the framework of these explanations, your data is required for the following purposes:
    • To create a special account for you on the website or in our application (eg your name, e-mail address)
    • To process your orders via online services (eg your name, address, date of birth and bank details)
    • To send text message notifications to report delivery status (eg your mobile phone number)
    • To send marketing offers such as newsletters and catalogues (eg e-mail address) -mail address, name and postal address)
    • To communicate possible problems in the delivery of the products you have purchased (eg your phone number, address)
    • To answer your questions and notify you about new or changed services (eg your e-mail address)
    • Your personal information , to analyze (e.g. your name, shopping habits) to provide you with relevant marketing offers and information
    • To verify that you are of legal age for online shopping (eg your date of birth)
    • To improve our services according to your needs
    • To standardize our technological infrastructure and to make our services more convenient/fast.
    Credit card information used during order creation is not stored in our systems in any way.

    Use of Collected Information The information

    collected on the site is used for the following purposes:
    • To carry out and complete order processes and to communicate with our customers
    • To provide information about products, services, campaigns and promotions
    • To better understand our customers’ shopping preferences • To make
    trend analyzes and statistical analyzes
    • To ensure the security of the site strengthen

    Sharing of Collected Information The information

    collected on the site can be shared with the companies we work with (companies providing services such as cargo, shipment, call centers, databases, etc.) and relevant state authorities at the points required by legal obligations in order to provide better service to our customers. Apart from these, your information is not shared with third parties or legal entities in any way, and is not used and/or sold for commercial purposes for any reason other than activity. Your data, which is the responsibility of the cardboard box, is protected in the best way possible.

    Use of Cookies When

    you visit our website or use our application, “cookies”, which can be defined as small data files saved on your computer, are used. These files are industry standards used to make your shopping on our site more efficient and secure, and they are prepared in the standard structure used in all shopping sites.
    If you do not want to use these files or if you want to be notified when they are used, you can make the necessary changes in your internet browser.
    Internet pages use cookies called ‘Cookies’ in more than one location. Their function is to make our resources/services and services more efficient, effective and safe for the user. Cookies are small text files that are left on your computer and stored by your browser. Cookies do not harm your computer and do not contain viruses.
    You can prevent the transfer of such data by adjusting your browser or application and its operating system (iOS, Android, Windows Mobile) as necessary, but in this case, problems may arise in the query, use or functionality of the content or service offered.

    Information Security

    Kartonkutu attaches great importance to the security of its customers’ information and works with the most advanced technology tools to ensure this. In order to ensure the security of our site, all kinds of physical, electronic and administrative measures have been taken in secure environments. All information is stored and backed up on secure servers.
    The information received through our site is carried with a technology called SSL (Secure Socket Layer), which provides secure information transfer. On the pages on our site where you transfer your financial information, you will see a lock or key picture on the far right (depending on the browser you use) in the address line of your browser and the first letters of the address in this address line change from ‘http’ to ‘https’. If you see these, you can be sure that you are on the secure servers of our site.
    All kinds of promotion, advertisement, promotion, communication, sales, marketing, store card, credit card, by your company and its current and future affiliates, affiliates, partners, successors and/or third parties-organizations to be determined by them, that I have specified in the form of your website. and for membership applications, indefinitely or for the period to be determined, kept in written / magnetic archives, preserved, processed, updated, shared, transferred and used.